Send Survey Help

Description

(Send Survey)From this screen you will create and send e-mail invitations, reminders, etc. to survey respondents. To send e-mail invitations, the Survey Status for your survey must be Open

Survey Status (Open or Closed): To allow respondents to complete a survey and to send e-mail invitations, the survey status must be Open If the survey status is Closed respondents will see a “survey closed” message when accessing the link and you will not be able to send e-mail invitations. To change the status of your survey, simply click on the Closed button.

(Email Invitations) Click this button to get started creating your e-mail invitations. On this screen you will need to complete certain fields:

From Address: Your e-mail address goes here, or the e-mail address from whom you would like the e-mail to be sent.

Reply Address: (Optional) If you include an Reply Address any replies, bounced emails, or notifications will go to this email address.

To Addresses: In this field you insert the e-mail addresses of your survey respondents. For example, addresses are entered as follows:

johndoe@companyabc.com

You may copy and paste a list of e-mail addresses into the To Addresses: field.

E-mail Subject: The subject of your e-mail goes here. For example, Company ABC’s 2003 Employee Opinion Survey

E-mail Body: The primary text of your e-mail goes here. You must place [SurveyLink] wherever you want the link to your survey to appear in the E-mail respondents receive. A sample invitation is provided below:

You have been randomly selected to participate in Company ABC’s 2003 Employee Opinion Survey. This brief survey is designed to assess employee opinions about Company ABC’s work environment. Your individual responses to the survey will remain completely confidential. To access the survey please click on the link below. Thanks in advance for your participation.

[Survey Link]

Send Unique Keys (check-box): Often, when conducting surveys we are concerned about preventing individuals from taking the survey more than once. We have determined that the best method for preventing multiple responses is to generate a unique URL for each survey taker. By checking this box, each survey taker will be provided with a unique URL in their invitation e-mail. Upon submitting the survey, the survey taker will be blocked if he/she attempts to access the survey a second time using this URL.

TEST E-MAIL: Upon creating your e-mail you may choose to send a test e-mail to review the e-mail. The test e-mail will be sent to the e-mail address entered in the From Address: field.

SEND: When you are ready to send the e-mail to all participants, click the send button. Returned e-mails will be sent to the e-mail address entered in the From Address: field. An e-mail notification will be sent upon sending e-mails to all the addresses in the To Addresses: field. This notification will be sent to the e-mail address entered in the From Address: field.

CLEAR: This button will clear all text entered in the From Address:, To Addresses:, E-mail Subject:, and E-Mail Body: fields.